PRIVACY POLICY
Gyan Hub
Effective Date: November 13, 2025
Welcome to the Gyan Hub mobile application ("App"). This Privacy Policy describes how we collect,
use, and protect your personal information when you use our App.
1. Information We Collect
a. Login Information
- Username and Password (provided by the client or user)
- OTP (One-Time Password) for secure access
b. Device and Usage Information
- Device model, operating system, and version
- App usage statistics
- Crash logs and diagnostic data (for performance improvement)
c. Microphone Access
The App may access your microphone to enable voice-based input or chat functionality. Voice data
is processed temporarily to generate responses and is not stored permanently.
d. Communication Data
Text or voice messages sent via the chat system. These messages may be processed to generate
responses in text, table, or chart formats.
2. How We Use the Information
- User authentication and secure login
- Providing accurate and data-driven responses to user queries
- Improving performance, functionality, and user experience
- Ensuring compliance with our internal security and usage policies
We do not use your information for marketing or advertising purposes.
3. Data Storage and Security
- Your login and session data are securely stored and protected with encryption
- Voice input is processed only for generating chat responses and is not retained
- We take appropriate technical and organizational measures to safeguard your data from
unauthorized access, disclosure, alteration, or destruction
4. Data Sharing
We do not sell or share user data with any third party for commercial purposes. Data may be
shared only:
- With the client organization to whom the App belongs, for operational purposes
- When required by law or government authorities for compliance
5. User Rights
Since Gyan Hub is a client-controlled data app, users: - Can view data and receive responses -
Cannot modify, delete, or update data stored in the system
6. Permissions Used
- Microphone: to process voice input for chat
- Internet Access: to communicate with the server and retrieve responses
No other sensitive permissions (e.g., contacts, camera, storage) are used without user consent.
7. Data Retention
- Login-related data is stored as long as your account is active
- Voice input and chat messages are processed temporarily and not stored permanently
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App
with the updated effective date.